Privacy Policy

Introduction

This privacy policy sets out how Lotus Cab Service uses and protects any information that you give Us when you use this website.
Our company Lotus Cab Service makes sure that the personal information of visitors remains confidential. With us there is no need to worry about us sharing your data anywhere else except on request from relevant authorities.
Lotus Cab Service may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

The Information We Collect

• Name, Email & Mobile number.
• Demographic information such as postcode, preferences and interests.
• Other information relevant to customer surveys and offers.

How we use your Information

Lotus Cab Service uses this information to enable reliable and convenient transportation. We also use the information we collect

• To enhance the safety and security of our client and services.
• For development and to improve our services.
• For customer support.
• To enable communications to or between clients.
• To provide promotions or contests.
• From time to time, we may also use your information to contact you for market research purposes.

 

Lotus Cab Service does not sell or share your personal information to third parties for third party direct marketing purposes.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information on the Contact Us Page.

 

Booking cancellations or Any changes

A booking of transfer can be cancelled or changed before 4 hours of ur actual pickup time. To cancel or change any bookings, you must contact our customer support team. You do not cancel or change booking with our drivers.

 

Refunds

Refunds will be issued on the following conditions: All pre- paid bookings booked with a UPI or other, cancellation must be notified 4 hours prior to the actual pick up time. If the passenger missed the flight, the passenger must inform Lotus Cab Service immediately by phone, email or sms and obtain a cancellation for cab from Lotus Cab Service.

if you cancel the booking before 4 hours of your actual pickup time then there is no charge will be taken

if you cancel the booking after 4 hours of your actual pickup time then the actual amount of cancellation will be charged & remaining amount will be refunded.

 

Routes

The driver will take the route to a destination by considering the following facts: the traffic, time, road closures, diversions.

Prices are quoted to drive through a most economical route. If the passenger nominate a route to their preference, passenger will be liable to pay the extra charges such as fuel, toll, waiting and other charges.